eloravyn™ · Business & Contact Information
Chongqing Qijiu Electronic Technology Co., Ltd.
- Brand
- eloravyn™
- Website
- eloravyn.com
- Business Address
- Room 19-8, No. 2-19, Guanyinqiao Pedestrian Street, Guanyinqiao Subdistrict, Liangjiang New Area, Chongqing, China
- Unified Social Credit Code
- 91500157MAKANB577J
- Legal Representative
- Cai Shenwu
- Customer Support Email
- service@eloravyn.com
- Phone
- +86 199 9606 7699
The company identified above operates the eloravyn™ online store and is referred to as “we,” “us,” or “our” in these terms. The individual listed is its legal representative.
eloravyn™ · Purchase Terms
Terms and Conditions
These terms govern purchases made through our online store. Please review the details below for information about ordering, payment, delivery, after-purchase assistance, and your applicable consumer rights.
Choosing Products & Placing Orders
Submitting an Order
When placing an order, you confirm that your checkout information is accurate and that you are authorized to use the payment method selected.
Orders may be reviewed before fulfillment. We may decline or cancel an order when reasonably necessary because of suspected fraud, payment failure, incorrect pricing, unavailable inventory, a technical error, legal restrictions, or another legitimate operational reason.
Descriptions & Appearance
We aim to present accurate product information so you can consider an item’s features before making a purchase.
Minor differences in appearance may occur because of screen settings, lighting, manufacturing variation, or other reasonable factors.
Prices, Discounts & Charges
Before an order is submitted, checkout displays the product prices, applicable shipping charges, discounts, taxes where applicable, and the final order total.
Take a moment to review those amounts before completing your purchase.
Payment Authorization
The payment methods available for your purchase are displayed at checkout.
Orders are subject to successful payment authorization and any applicable fraud prevention or security checks.
Processing Before Dispatch
Orders are normally processed within 2–4 business days after payment confirmation.
During holidays, promotional periods, or unusually high order volume, processing may require up to 5 business days.
Delivery & After-Purchase Assistance
Transit Estimates & Fulfillment
For standard shipping to supported destinations in the United States, estimated transit time is generally 10–15 business days after dispatch.
Shipping charges are calculated and displayed during checkout. Processing takes place before dispatch and is separate from the transit estimate.
Depending on inventory availability, product location, and destination, orders may be fulfilled from our facilities or designated fulfillment partners.
Returning an Eligible Item
Eligible products may generally be returned within 30 calendar days after confirmed delivery, subject to the conditions in our Return & Refund Policy.
Approved refunds are issued to the original payment method and are generally processed within 5–10 business days after the returned item has been received and inspected.
Changed Your Plans?
Contact us promptly if you would like to request cancellation before fulfillment begins. We will make a reasonable effort to honor eligible requests.
Cancellation cannot be guaranteed once fulfillment or shipment has started.
No cancellation fee is charged when an order is successfully canceled before fulfillment.
🧷 If Something Arrives Incorrectly
If an item arrives damaged, defective, incorrect, incomplete, or materially different from its description, contact us with your order information and supporting photographs or videos where appropriate.
We will review the circumstances and provide a reasonable replacement, refund, or return solution.
Offers, Corrections & Consumer Protections
Conditions for Promotions
A promotional offer may have eligibility requirements, an expiration date, product restrictions, or other conditions.
The conditions presented with the applicable promotion govern that offer. Please review them when deciding whether to participate.
Correcting Genuine Errors
We may correct genuine pricing, description, inventory, or technical errors when they are identified.
If an error materially affects an order that has already been submitted, we will provide an appropriate explanation and an available resolution.
🕊️ Your Mandatory Rights Remain
Nothing in these Terms and Conditions is intended to exclude or limit mandatory consumer rights that cannot lawfully be excluded or limited under applicable law.
A Question About Your Purchase?
Please use the email address in the opening contact panel to ask about these terms or a purchase. If your enquiry concerns an existing order, include the order number and a brief explanation.