Privacy Policy

eloravyn™ · Business Information

Chongqing Qijiu Electronic Technology Co., Ltd.

Brand: eloravyn™
Website: eloravyn.com
Business Address: Room 19-8, No. 2-19, Guanyinqiao Pedestrian Street, Guanyinqiao Subdistrict, Liangjiang New Area, Chongqing, China
Unified Social Credit Code: 91500157MAKANB577J
Legal Representative: Cai Shenwu
Customer Support & Privacy Enquiries: service@eloravyn.com
Phone: +86 199 9606 7699

The company identified above operates the eloravyn™ online store and is referred to as “we,” “us,” or “our” in this policy. The individual listed is its legal representative.

eloravyn™ · Personal Information Guide

Privacy Policy

This policy describes how we collect, use, share, and protect personal information when you browse our online store, make a purchase, or contact us. Please take a moment to review how information is handled throughout your shopping experience.

🗃️ Information You Share & Data We Receive

The information we collect depends on how you interact with the store. It may include details you provide directly, information relating to a purchase, and technical information associated with website use.

Your name.
Billing and delivery addresses.
Email address.
Telephone number, when provided.
Order details and transaction records.
Payment-related information processed through the applicable payment providers.
Device and browser details, IP address, and information about website usage.
Messages and other communications with customer support.
Information associated with cookies and similar technologies.

⚙️ How Information Supports Your Shopping Experience

We use personal information for the operation of our store and related services, including the following purposes:

Processing purchases and fulfilling orders.
Providing shipping information and tracking updates.
Managing returns, refunds, and customer-service requests.
Communicating about purchases or account activity.
Maintaining and improving the website and our services.
Detecting, preventing, and investigating fraud, misuse, or security incidents.
Meeting applicable legal and recordkeeping obligations.
Sending marketing communications where permitted.

🏦 Payment Data

Payments are handled through the payment options and service providers offered at checkout.

Complete payment-card details may be handled directly by the relevant payment provider rather than stored directly by us.

🍪 Cookies & Related Tools

We may use cookies and similar technologies to operate store features, remember preferences, understand website performance, maintain security, and improve the shopping experience.

Your browser settings may allow you to restrict or delete cookies. Disabling necessary cookies may prevent some website features from working correctly.

🌐 Processing Across Locations

Our business, customers, service providers, and fulfillment partners may be based in different countries or regions. As a result, personal information may be processed or stored outside the country or region where you live, subject to applicable legal requirements.

🗓️ Keeping Information

We retain personal information for as long as reasonably necessary for order administration, customer support, fraud prevention, recordkeeping, dispute resolution, and compliance with legal obligations.

🔐 Protecting Information

We use reasonable administrative and technical measures intended to protect personal information.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

🎛️ Your Rights & Available Choices

Depending on the jurisdiction where you live, you may have rights concerning your personal information. These may include requesting access, correction, deletion, or exercising other choices available under applicable law.

To make a privacy-related request, please use the email address in the opening contact panel and explain the request you would like us to review. We may need to verify your request before acting on it.

🧒 Children’s Information

This website is intended for general retail customers. It is not designed to intentionally collect personal information from children in violation of applicable law.

↗️ Visiting Other Websites

Our store may include links to third-party websites or services.

Those websites and services have their own privacy policies, which govern their handling of personal information. Please review their policies when using them.

🖋️ Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable requirements. The current version will be posted on this page.