eloravyn™ · Business & Contact Details
Chongqing Qijiu Electronic Technology Co., Ltd.
- Brand
- eloravyn™
- Website
- eloravyn.com
- Business Address
- Room 19-8, No. 2-19, Guanyinqiao Pedestrian Street, Guanyinqiao Subdistrict, Liangjiang New Area, Chongqing, China
- Unified Social Credit Code
- 91500157MAKANB577J
- Legal Representative
- Cai Shenwu
- Customer Support Email
- service@eloravyn.com
- Phone
- +86 199 9606 7699
The company identified above operates the eloravyn™ online store. The individual listed is its legal representative.
eloravyn™ · Shipping Policy
From Our Store
to Your Door
Here’s what to expect after placing an order: preparation, dispatch, estimated delivery, tracking, and help with shipping concerns. Please review these details when planning your purchase.
🧰 Preparing Your Order
Orders are normally processed within 2–4 business days after payment has been successfully confirmed.
During holidays, promotional events, unusually high order volume, or other peak periods, processing may take up to 5 business days.
🚚 Estimated U.S. Transit Time
Standard shipping to supported destinations in the United States generally takes an estimated 10–15 business days after dispatch.
These estimates are not guaranteed arrival dates. Actual transit times may vary because of the destination, carrier operations, customs procedures where applicable, weather, seasonal shipping volume, or other circumstances affecting transportation.
🏷️ Shipping Options & Charges
Available shipping methods and applicable charges are calculated and displayed during checkout before payment is completed.
Take a moment to review the shipping charge shown for your order before submitting your purchase.
🏭 Where Orders Are Dispatched
Depending on inventory availability, product location, and delivery destination, an order may be fulfilled from our facilities or designated fulfillment partners.
The physical shipping origin may therefore differ from our business registration address.
📲 Following Your Shipment
After dispatch, available tracking information will normally be provided by email or through the applicable order-tracking method.
Tracking activity may not appear immediately. Please allow a reasonable period after shipment for updates to become visible in the carrier’s system.
🕰️ When a Shipment Takes Longer
If tracking has not changed for an extended period, or your shipment appears unusually delayed, contact customer support using the details at the beginning of this page.
Include your order number. We will review the shipment information available and, where appropriate, work with the carrier or fulfillment provider to determine a reasonable next step.
🔦 Can’t Locate Your Parcel?
If a shipment appears lost, contact us with your order number and available tracking information.
If tracking says “Delivered” but you cannot find the parcel, please first check:
- Your mailbox
- The delivery area
- A reception desk
- Household members
- Neighbors
- Any carrier notices
Still unable to locate it? Contact customer support so we can review the circumstances with you.
🖊️ Check Your Delivery Address
Customers are responsible for entering complete and accurate shipping information at checkout.
If you notice an address error after placing your order, contact us promptly. Address changes cannot be guaranteed once fulfillment or shipment has started.
🧳 Orders Sent in Separate Parcels
An order may occasionally be divided into more than one shipment because of product location or inventory availability.
Separate tracking details may be provided when this happens.