eloravyn™ · Business & Contact Details
Chongqing Qijiu Electronic Technology Co., Ltd.
- Brand Name
- eloravyn™
- Website
- eloravyn.com
- Business Address
- Room 19-8, No. 2-19, Guanyinqiao Pedestrian Street, Guanyinqiao Subdistrict, Liangjiang New Area, Chongqing, China
- Unified Social Credit Code
- 91500157MAKANB577J
- Legal Representative
- Cai Shenwu
- Customer Support Email
- service@eloravyn.com
- Customer Service Phone
- +86 199 9606 7699
- Customer Service Hours
- Monday–Friday, 9:00 AM–6:00 PM PST (UTC−8)
The company identified above operates the eloravyn™ online store. The person listed is its legal representative.
eloravyn™ · Customer Care
Let’s Get in Touch
Have a question about your birdwatching gear or a recent purchase? We can help with product enquiries, order updates, shipping concerns, return requests, and other store-related matters.
A Question?
Start Here.
For product information or help with a purchase, use the support email or phone number in the opening contact panel.
Tell us which item or order you’re asking about and briefly describe what you need. A little context helps us understand your enquiry.
Go to Contact Details ↗Help Us Find
Your Order.
Asking about an existing purchase? Please include your order number and the email address used at checkout.
If an item arrived damaged, is defective, is incorrect, has missing items or parts, or differs materially from its description, explain the issue and include clear photos or videos where relevant.
Planning a Return?
Contact Us First.
Before sending anything back, get in touch with customer support so we can review your request and explain the appropriate next steps.
Send Your Request
Provide your order details, identify the item you wish to return, and explain the reason. Include relevant photographs or videos if the request concerns an issue with the item.
Wait for Review & Approval
Our team will review the request. Once approved, we will provide return instructions and the appropriate return warehouse address.
Follow the Instructions Provided
Use the return destination and directions supplied by customer support for your approved request. Please obtain these instructions before dispatching the parcel.
📍 A Note About Return Addresses
Our business registration address is not automatically a return destination. Do not send merchandise there unless customer support specifically instructs you to use that address.